Frustrated with Your Current Internet Provider?

Use Velocity Broadband

Velocity Broadband creates a very fast internet access in its simplest form (through the air) without the use of the satellite, telephone or cable companies. We install a Subscriber Module at your home or business that communicates at the speed of light with strategically placed access points.

Velocity Broadband broadcasts locally from our towers and is faster than DSL and readily deployed in rural areas. It is comparable or faster than cable modem access and is available in many places where cable modems haven't arrived and aren't likely to. Velocity Broadband is not satellite internet.

Velocity Broadband is reliable.  With no telephone company switches or cable company head-ins involved, connecting to the internet over a wireless link is very reliable. We also make every effort during installation to test and ensure a reliable connection.

Your Velocity Broadband wireless connection is ALWAYS ON and ALWAYS READY! Our coverage area includes sections of Moore County, NC. Please visit our Coverage Area page to find what speeds are available at your location.

Coverage Area

Advantages

Fast, reliable internet connection for Moore County, NC (includes areas of Aberdeen, Cameron, Carthage, Eagle Springs, Foxfire, Seven Lakes, Southern Pines, Vass and West End, NC).

Local technical support office, locally owned since 2004.

Always on, Always Fast (speeds up to 20 mbps*, depending on your location)

Technical Support is available from 9am-9pm, Monday thru Friday, and 9am-5pm on Saturday and Sunday

* Connection speeds may vary in certain areas. Please visit our Coverage Area page to find what speeds are available at your location.

Coverage Area

Plan Pricing*

*Available plans vary based on your location.

Basic

Up to 10 Mbs

$59.95 /month
  • Internet Speeds up to 10 Mbs
  • Local Support
  • One-Time Set Fee is $199.95
    (non-refundable)

Premium

Up to 20 Mbs

$69.95 /month
  • Internet Speeds up to 20 Mbs
  • Local Support
  • One-Time Set Fee is $199.95
    (non-refundable)

FAQ

What occurs before the installation of the subscriber module?
Line of sight from tower to your homeFirst, we conduct a site survey to determine line-of-site requirements. There is no charge for a site survey. If the site survey determines that trees or other obstructions could interfere with and affect the reliability of the wireless signal, we will explain to you what can be done to overcome the obstructions. In some cases, we may find the service will not be available at your location. Once service availability is confirmed, we will set up the installation date with you.

How much does the subscriber module installation cost and how long will it take?
There is a one time set-up charge of $199.95 for installation (non-refundable). It takes 3-4 hours to complete an installation.

What is included in the installation?
The standard installation includes a subscriber module, mounting pole and bracket, lightening arrester, grounding wire, 24v power supply, 6 ft. Ethernet patch cable and single network port. Cat5 cable is used to make the connection. All electronics are contained in Subscriber Module and a single Cat5 cable connects the module to ethernet port of the router or computer.

What are the minimum hardware recommendations for my computer to connect with Velocity Broadband?
We recommend that you have a PC running a current version of the Windows, Linux, or Mac operating systems with a current release of an Internet browser and a 10/100 Ethernet connection.

Will I be able to connect multiple computers to my Velocity Broadband Internet connection?
Yes, you can configure as many computer connections at your site as you want for no additional charge, by first installing a DHCP device (router) to the broadband network connection.

Does Velocity Broadband provide technical support?
Yes, free technical support regarding Velocity Broadband wireless internet issues is available seven days a week, from 9am-9pm on Monday thru Friday, and 9am-5pm on Saturday and Sunday. We will always assist you over the phone, but we recommend you first try the Troubleshooting Checklist.

How do I order and how can I pay for the service?
Ordering is easy! Just call 910-783-9900 or contact us by email at info@velocitybroadband.com. We will get in touch with you and schedule a site survey of your location. Payment can be made by cash or credit card at the time of installation.

Reliable Internet Service

Velocity Broadband

Coverage Area

Terms of Service / Privacy Policy

We take precautions to protect your information and we do not share your information with any third party outside of our organization. Read our Privacy Policy (PDF file).

Please read our Terms of Service (PDF file) carefully before using our website or services.

Contact Us!

Call Us (Support and Sales)

Call 910-783-9900
M-F: 9 to 9 and Sat/Sun: 9-5